Privacy Policy

Last Updated: 15 June 2026

This Privacy Policy explains how Kanikaar Fashion collects, uses, stores, shares, and protects customer information when you visit our website, place an order, contact us, or interact with us through email, phone, WhatsApp, SMS, or other communication channels.

By using our website, you agree to the terms of this Privacy Policy.

This policy is prepared keeping in mind standard Indian e-commerce privacy practices and the principles of digital personal data protection under Indian law. The Digital Personal Data Protection Act, 2023 provides the legal framework for processing digital personal data in India.

1. Business Details

Business Name: Kanikaar Fashion
Business Type: Proprietorship
Website Platform: WooCommerce
Payment / Checkout Platform: Shiprocket Checkout
Registered Address: Gaur Siddhartham, Gaur City, Ghaziabad, Uttar Pradesh — 110001
Customer Support Email: care@kanikaarfashion.com
Customer Support Phone / WhatsApp: 9876543211

2. Information We Collect

When you use our website, place an order, or contact us, we may collect the following information:

  1. Full name
  2. Phone number
  3. Email address
  4. Shipping address
  5. Billing address
  6. PIN code
  7. Order details
  8. Product preferences
  9. Size preferences
  10. Payment-related information
  11. Transaction details
  12. Return, exchange, refund, or complaint information
  13. Communication history with our support team
  14. Device, browser, and website usage data
  15. Cookies and tracking data
  16. Marketing preferences

We collect only information that is required for order processing, delivery, customer support, payment confirmation, website improvement, marketing communication, and legal compliance.

3. Payment Information

Payments are processed through third-party payment and checkout service providers, including Shiprocket Checkout and supported payment partners.

Kanikaar Fashion does not directly store complete card details, UPI PIN, net banking password, CVV, or sensitive payment authentication details.

Payment processing is handled by authorised payment service providers as per their own security and privacy practices.

4. How We Use Customer Information

We may use your information for the following purposes:

  1. To process and confirm orders
  2. To dispatch and deliver products
  3. To send order updates through SMS, WhatsApp, email, or phone
  4. To process payments and refunds
  5. To manage returns and exchanges
  6. To provide customer support
  7. To respond to complaints and queries
  8. To improve our website and shopping experience
  9. To prevent fraud, misuse, or unauthorised activity
  10. To send marketing messages, offers, product updates, and promotional communication
  11. To comply with legal, tax, accounting, and regulatory obligations
  12. To maintain business records

5. Marketing Communication

By placing an order, creating an account, submitting your details, or contacting us, you may receive communication from Kanikaar Fashion through:

  1. WhatsApp
  2. SMS
  3. Email
  4. Phone calls
  5. Other digital communication channels

These communications may include:

  1. Order updates
  2. Delivery updates
  3. Return or refund updates
  4. Product launches
  5. Offers and promotions
  6. Style recommendations
  7. Brand updates

You may opt out of marketing communication by contacting us at care@kanikaarfashion.com. However, transactional messages related to orders, payments, delivery, returns, refunds, or support may still be sent.

6. Sharing Of Information

We may share customer information with trusted third parties only when required for business operations, including:

  1. Courier partners
  2. Shipping aggregators such as Shiprocket
  3. Payment gateways
  4. Checkout providers
  5. Technology service providers
  6. Website hosting providers
  7. Email, SMS, and WhatsApp service providers
  8. Analytics and marketing service providers
  9. Legal, tax, audit, or regulatory authorities where required

We do not sell customer personal information to third parties.

7. Cookies And Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, understand website performance, remember preferences, support cart functionality, and run marketing or analytics campaigns.

Cookies may help us understand:

  1. Pages visited
  2. Products viewed
  3. Cart activity
  4. Website performance
  5. Customer preferences
  6. Marketing campaign effectiveness

Customers may disable cookies through browser settings. However, some website features may not work properly if cookies are disabled.

8. Data Security

We take reasonable steps to protect customer information from unauthorised access, misuse, loss, alteration, or disclosure.

However, no online platform, website, server, payment system, or digital transmission is completely secure. By using our website, you understand that data transmission over the internet carries inherent risks.

9. Data Retention

We may retain customer information for as long as required for:

  1. Order processing
  2. Customer support
  3. Return, exchange, and refund records
  4. Legal compliance
  5. Tax and accounting requirements
  6. Fraud prevention
  7. Business record keeping
  8. Dispute resolution

When information is no longer required, we may delete, anonymise, or securely store it as per business and legal requirements.

10. Customer Rights

Subject to applicable law, customers may contact us to request:

  1. Access to personal information
  2. Correction of inaccurate information
  3. Withdrawal of marketing consent
  4. Deletion of certain information, where legally permissible
  5. Clarification on how information is used

To make such a request, contact us at:

care@kanikaarfashion.com

Some information may be retained if required for legal, tax, fraud prevention, accounting, dispute resolution, or legitimate business purposes.

11. Children’s Privacy

Our website is intended for users who are capable of entering into a valid contract under applicable law.

We do not knowingly collect personal data from children without appropriate consent. If we become aware that personal data of a child has been collected without required consent, we may take steps to delete or restrict such information.

12. Third-Party Links

Our website may contain links to third-party websites, payment pages, courier tracking pages, or external platforms.

Kanikaar Fashion is not responsible for the privacy practices, content, security, or policies of third-party websites or platforms.

Customers are advised to read the privacy policies of third-party platforms before using them.

13. Updates To This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on our website with the revised “Last Updated” date.

Continued use of our website after changes means you accept the updated Privacy Policy.

14. Contact For Privacy Queries

For privacy-related questions, contact:

Kanikaar Fashion
Email: care@kanikaarfashion.com
Phone / WhatsApp: 9876543211
Address: Gaur Siddhartham, Gaur City, Ghaziabad, Uttar Pradesh — 110001

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